27In our posts we often mention that trust is an essential building block of whatever vision or result you'd like to achieve personally or with your team. At the same time in today's competitive and individualistic business environment, where strong individualities collide and politics are at constant play it is hard to imagine that trust can be found somewhere else besides the list of official corporate values, slogans and posters around the office. We often hear advice like "trust no one", "never let your guard down" and so on. We also see the "sharks" around us – those who will not hesitate to do whatever in order to get to the next promotion, bonus or any other gain. Those people appear to be quite successful and often progress in their careers quite fast...This is the century of the ego and of the "I"...
So, the question is – why are we at Lead Up Minds so naïve? Or maybe we are not to be....trusted?
This is of course up to you - our reader to decide, but here are some of my observations and thoughts that hopefully will help you decide and not only.
Have you thought how the complexity of the modern world, the constant improvement of products, quality, the increasing demand and customer expectations make it almost if not completely impossible to perform our jobs without any input from other individuals? We are a part of a value chain that produces the end product consumed by the Customer and that value chain is so complex and requires so much knowledge and time to function that it becomes absolutely impossible to achieve the desired result on your own. In our jobs we are dependent on many others in order to perform them. The human factor here is absolute key, because it decides whether you will receive the absolute bare minimum or maximum of what you require from someone in order to perform your job. It all boils down if they like you or not. Do you like people that you do not trust, or do you trust people that you do not like?
The work ethic, attitude and behavior decide it all. This is why the "sharks" with the "I and only I" strategy are ultimately doomed. Slowly but surely those people are being "found out" and they start receiving the bare minimum from the people they depend on. Do not forget that everyone makes mistakes. Ask yourself this question – "If I stumble, will there be hands reaching out to help me get up or drag me to the ground".
What about the ego then? What about individualism?
They just need to find out a different expression. After all our unique personality and skillset, channeled through our attitude and behavior in our work relationships are essential for the success of the collective.
Nowadays it is very modern to be lean, right? To eliminate waste and be as efficient as possible.
Do you realize how much waste in man hours is produced by people arguing whether it is their or another man's job to do a certain thing, where personal grudges freeze the work of whole departments, where fear and distrust make everyone cling to what they know and make you waste hours to find out something that otherwise would just take a simple 5 minute conversation. Do you realize how much waste is for someone to have a great idea and never share it, because of the fear that if they speak out they will be ridiculed, made fun of or that their "shark" colleague will steal it and present it as theirs? How about hours of meetings where everyone is not interested to find a solution, but rather defend their department from other departments? What if every feedback is seen as an attack that must be defended at all cost and all the energy goes to deflecting, rather than learning?
Sounds familiar? :)
Which leads us back to the trust topic. Trust is needed so that sustainable success can be built.
Trust creates an environment and atmosphere where minimum thought and effort is spent in evaluating hidden agendas and political moves. Where people speak their minds and express their ideas freely, where saying "You were wrong" or "You've made a mistake" is not taken as a threat, but an actual opportunity to learn, get better and improve. A place people have your back, because they and you are all on a mission.
A mission to succeed.
Does the trust concept sound naïve now? Do you see the real business value of trust?
If you do and would like to take action at your workplace read one of our next posts that will be all about practical and down to earth advice how to build trust in your teams and organization.
Would be really great to see what you think about this topic, so please share with us in the comments section.

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